MCF orders showing delivery estimates of 17 calendar days instead of the usual 2-3.
Hi. Anyone else making use of Multi-Channel Fulfilment being given estimates of 17 calendar days for delivery? All our MCF orders are showing this, which is well outside Amazon’s advertised estimate of 2-3 days and which has never happened to us before. The feedback or review from customers resulting from this unannounced change or reduction in service will hurt us.
MCF orders showing delivery estimates of 17 calendar days instead of the usual 2-3.
Hi. Anyone else making use of Multi-Channel Fulfilment being given estimates of 17 calendar days for delivery? All our MCF orders are showing this, which is well outside Amazon’s advertised estimate of 2-3 days and which has never happened to us before. The feedback or review from customers resulting from this unannounced change or reduction in service will hurt us.
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UPDATE: So, this appears to not be a case simply to do with MCF orders but with inventory that Amazon shows as available yet on the buyer’s page, are being given delivery estimates of more than 2 weeks instead of FBA speeds. I urge any sellers on the FBA programme who may have lost the Buy Box or are experiencing a drop in sales to check how their inventory are being shown on the buyer’s page.
