Hi @Seller_gAhPNiLrkfTcr

Can you please help with this order (206-2649502-6841157).

The customer placed an order with us and we dispatched the order to the address that customer provided in the order and tracking show proof of photo and gps but customer state that "it was never received" and left us a negative feedback. Can you please review and help to remove the feedback for us.

Thank you,

Sai

Hello, a customer left a negative comment. He ordered the product 3 days ago. The product is on its way and will be delivered on time. I contacted the customer but did not receive a response. I want to delete the comment. I also wrote to customer support, they refused. Can you help me, I think it may be a competitor.

Hi @Seller_gAhPNiLrkfTcr@Seller_hnDMgUKxMh1V4@Seller_Huz6FT08OxHAR

Can you please help with these 2 orders (202-6581086-6817904, 202-2608622-8044355), Case ID 10153971362.

The customer placed 2 orders with different address on the same day, we dispatched both orders to the address that customer provided in the order and tracking show proof of photo and gps but customer stated that we sent to the wrong address and left us 2 negative feedback. Can you please review and help to remove the feedback for us.

Thank you