Amazon Seller Account "Unable to Charge"

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_fXsPKITMnQkTY

Amazon Seller Account "Unable to Charge"

After adding my Business Account Debit card into the charge methods on my seller central payments page, I've gone thru every marketplace accross europe and the card is verified. The small payment has been taken from the account and all is good, however the UK one wont verify using the Business Debit Card (Mastercard) and Ive been told it has to be a Credit card? Is this the case ? If so, why did the debit card work for all the other marketplaces accross europe? Help!

37 views
1 reply
Tags:Credit card
00
Reply
1 reply
user profile
Emma_Amazon

Hello @Seller_fXsPKITMnQkTY,

did you already check the help page Seller credit or debit card FAQ?

Point 8 is about "Why is my credit or debit card listed as invalid?" and may help you find the error.

You say in your thread title "Unable to Charge", is that the error message you receive for your UK store? In that case, did you contact your bank to see if e.g. there is an extra authorization needed?

Best,

Emma

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_Q7BEPP6rkHr6F
user profile
Seller_wc3hEgm0kJ23u
user profile
Seller_aE5HEo8RateFr