Cannot add them to their carts with reason: Non-compliant with EPR - DE packaging.
I write to share a pressing concern that has left our hearts heavy - the absence of a working shopping cart for our store in Germany.Due to the expiration of the German packaging law, the sale of my product has been suspended. “Offer is suppressed from the website by user trishalo with reason: Non-compliant with EPR - DE packaging. “
3 replies
Seller_ZVAz3d5lZuGid
If the problem is in Germany, then surely you would be better posting on th DE forum ?!
Roberto_Amazon
Hello! @Idtswch_228
This is Roberto. Thank you for using the Forums, as noted by @Seller_ZVAz3d5lZuGid, our Community Managers in Germany should be more prepared to discuss this issue.
I see that you already created a thread in the Germany forums. One of our Community Managers in Germany will follow up in that thread as soon as they can, if you have additional details that you can share such as the Case ID (if available), impacted products ASINs, all of that would help them investigate this more accurately.
Regards,
Roberto