Cannot add them to their carts with reason: Non-compliant with EPR - DE packaging.
imgSign in
user profile
Seller_2LwTLSTX2ZEpm

Cannot add them to their carts with reason: Non-compliant with EPR - DE packaging.

I write to share a pressing concern that has left our hearts heavy - the absence of a working shopping cart for our store in Germany.Due to the expiration of the German packaging law, the sale of my product has been suspended. “Offer is suppressed from the website by user trishalo with reason: Non-compliant with EPR - DE packaging. “

18 views
3 replies
Tags:Account Health
00
Reply
3 replies
user profile
Seller_ZVAz3d5lZuGid

If the problem is in Germany, then surely you would be better posting on th DE forum ?!

10
user profile
Roberto_Amazon

Hello! @Idtswch_228

This is Roberto. Thank you for using the Forums, as noted by @Seller_ZVAz3d5lZuGid, our Community Managers in Germany should be more prepared to discuss this issue.

I see that you already created a thread in the Germany forums. One of our Community Managers in Germany will follow up in that thread as soon as they can, if you have additional details that you can share such as the Case ID (if available), impacted products ASINs, all of that would help them investigate this more accurately.

Regards,

Roberto

00
Follow this discussion to be notified of new activity