Shipment delay with UPS tracking has no information about delivery date
Hi All,
Can someone help me on this please.
I shipped 4 boxes for FBA on 06th October through UPS partnered carrier.
The status is still being shown as In transit in my Amazon account.
While on the UPS tracking following information is being shown:
"We’re sorry for the inconvenience. If you are the sender, please check with the receiver to confirm delivery. Otherwise, you may start a claim to provide a resolution.
Your shipment**********
Estimated delivery
Information not available.
|Past Event|
Label Created
|Current Event|
Delay
Ship To
PETERBOROUGH, GB
on my amazon account tracking following information is being displayed:
Oct 07, 2022 07:36:00 PM - Tamworth GB - Parcel left the carrier facility
Oct 07, 2022 06:00:00 AM - Northampton GB - Parcel arrived at a carrier facility
Oct 06, 2022 10:13:00 PM - Tamworth GB - Parcel arrived at a carrier facility
Oct 06, 2022 08:30:00 PM - Manchester GB - Parcel left the carrier facility
Oct 06, 2022 07:47:00 PM - Manchester GB - Parcel arrived at a carrier facility
Oct 06, 2022 04:04:18 PM - Manchester GB - Parcel received by carrier
7 replies
Seller_ae51e0CJoHqCX
It looks to me like it just hasn’t gone fully through the UPS network at the moment. There are often delays with UPS as they have specific scheduled deliveries so when you send to an FBA centre, UPS will gather them and put them on one container along with everyone elses boxes who have been allocated the same FBA center. Given the time so far, I would give it a little while longer as it maybe that the container that your boxes have been allocated are yet to be unloaded at the FBA center.
Seller_8Wsckn3UoR095
UPS and everyone else have to book a day to deliver it. It’s just awaiting its delivery slot, it’s common with FBA items. I don’t bother looking at the tracking, I know it’ll get there when it’s got its slot.
Seller_P8KEK1a70mqx8
Thank you @HOSupplies and @JR_Wristbands for the reply, the shipment status is updated today as waiting for collection, so at least there is update. It should make its way to the FC soon.
