Card verification
hi I’ve just set up an account but shortly after it says card still needs to be verified I set up with a second bank account and same thing again. However, money has been taken out of accounts so I don’t know why it’s not verifying also my last account won’t let me select Amazon UK please someone help to help me verify an account.
Card verification
hi I’ve just set up an account but shortly after it says card still needs to be verified I set up with a second bank account and same thing again. However, money has been taken out of accounts so I don’t know why it’s not verifying also my last account won’t let me select Amazon UK please someone help to help me verify an account.
2 replies
Seller_ZVAz3d5lZuGid
@Seller_oUftV0kBVfDwy - I'm not sure, but you have maybe confused things by using 2 different bank accounts. Also, it will take a while to verify. I assume the money they have taken is the £30 professional selling plan fee ? No-one here can help you verify, as we don't have access to your account., and you'll probably need to open a case with seller Support (Help, top right) . For full verifiation they do also need to verify your personal details and your business info.
Yujiro_Amazon
Hello @Seller_oUftV0kBVfDwy,
Thank you for reaching out about the card verification issue. Just wanted to check if you still need help with this?
The charges taken from your accounts are likely the professional selling plan fee. Card verification can take a few minutes, so give it some time. Try clearing your browser cache and cookies, then try again. Make sure all your account details match your card information exactly. Using two different bank accounts may have caused confusion in the system, as suggested by @Seller_ZVAz3d5lZuGid.
Please get in touch with Seller Support if you need further assistance.
Best regards,
Yujiro
