Help rude photos on my listings
RE MY LISTINGS
EVERYTIME OF GO TO LIST A NEW ITEM I UPLOAD MY PHOTOS AND ALL LOOKS GOOD.
BUT THEN WHEN I GO TO THE LISTING THIS IS WHAT IS THERE
OBVIOUSLY I DO NOT WISH MY BRAND TO BE ASSOCIATED WITH SUCH ITEMS!!
WHY IS THIS HAPPENING. IVE TRIED GETTING ANSWERS FROM AMAZON BUT ITS BEEN FRUITLESS, DESPITE TRYING FOR 6 WEEKS!!
I CANNOT LIST ANYTHING, AS MY PHOTOS ARE ALWAYS REPLACED WITH THIS SAME ITEM!
0 replies
Seller_N13zzHDNSsZmm
Sorry i didnt realise it would post the photo here too.
Seller_AZFIM1no0Br4l
Send an email to managingdirector@amazon.co.uk and mark it urgent and ask them to look at it and tell them that this is offensive to you and also to children that might be looking for your product and that immediate action is required.
If it was being sold as the product it is that would be one thing, but when the searchable description is something else these needs attention, it happened to me on a Trolls watch and the image was more offensive.
Seller_f5cnodyVjLD4S
Hi
You can report this by submitting the form below.
https://sellercentral-europe.amazon.com/abuse-submission/form/detail-page-different-product
Seller_sFEUMUfeW5484
Is this still available, asking for a friend.
Seller_B4VbHpnDLDLAU
We took the decision a while ago that if a listing is wrong we delist and sell on other sites.
Unfortunately I don’t have the time or the crayons to tell them anymore.
What is frustrating is when we started years ago used to be easy. Image of invoice, product photo and image of the product code barcode and maybe link to the manufacturer and it will be solved instantly.
Not anymore
Seller_JB8wPCk9zkyad
How bizarre, a picture of Jeff Bezos’s Blue Origin rocketship instead of a Gorilla ?
Seller_N13zzHDNSsZmm
Well
They emailed bs I avd said they have taken appropriate action but can’t share with me what that action was. BUT ITS STILL THERE
Seller_1FkTa2VSqpdfE
I just reported it for you on the page and if enough of us work together to help out a fellow Seller we would all be better off.
Seller_75DrqQCscbs9O
Be extra careful when you report a listing that belongs to you. You might be reporting yourself which might impact your ability to sell.
We had an issue last month ourselves with an image on one of our listings. Amazon seller support suggested we report the listing, we did it and the report bounced back to us. We ended up reporting ourselves and now we need to appeal this decision. Guess what, the issue is still not resolved.
Seller_0OfHtkRrD9lBk
This is the best thing about amazon, they make all these policies but are never there to help you get out of them situations. Don’t rely on them, they are not going to help, you might find better answers from ebay customer service these days. LOL