Why is my ASIN 'Search Suppressed'?
Amazon have ‘Search suppressed’ my ASIN below:
Amazon’s message is below, however my image contains no logos, URL’s or copyright info, but it is still suppressed.
Does anyone know what the issue is?
“We believe the main image has prohibited badging which is not permitted for this product type. Please submit a compliant image to lift the suppression. Also refer to Product image requirements. We believe the main image has text, a logo, graphic or watermark which is not permitted for this product type. Please submit a compliant image to lift the suppression. Also refer to Product image requirements”.
Kindly follow the below mentioned Product images style guidelines while contributing:
-Images must accurately represent the product that is for sale.
-Images must match the product title.
-Product must fill at least 85% of the image.
-The optimal zoom experience for detail pages requires files to be 1600px or larger on the longest side. Zoom has been shown to help enhance sales. If you are unable to meet this requirement, the smallest your file can be for zoom is 1000px, and the smallest your file can be for the site is 500px.
-Images must not exceed 10,000px on the longest side.
-Images must be JPEG (.jpg or .jpeg), TIFF (.tif), PNG(.png), or GIF (.gif) file formats. JPEG is preferred. Our servers do not support animated .gifs.
-Images must not be blurry, pixelated, or have jagged edges.
-Images must not contain nudity or be sexually suggestive. Kids, baby leotards, underwear, and swimwear must not be shown on a human model.
-Images must not include any Amazon logos or trademarks, or variations, modifications or anything confusingly similar to Amazon’s logos and trademarks. This includes, but is not limited to, any words or logos with the terms AMAZON, PRIME, ALEXA, or the Amazon Smile design.
-Images must not include any badges used on Amazon, or variations, modifications or anything confusingly similar to such badges. This includes, but is not limited to, “Amazon’s Choice,” “Premium Choice,” “Amazon Alexa,” “Works with Amazon Alexa,” “Best Seller,” or “Top Seller”. Refer to trademark usage guidelines for more details.
3 replies
Seller_77IcbQKVGdZo0
You have text all over the image which is the problem that Amazon Bots (Computer programs) have picked up.
The text should be allowed as it is an accurate representation of your product. However the bots won’t know this and all they can see is loads of text which makes them think it breaks the rules.
You need to submit a new image which the Amazon Bots will find more expectable. You can try rotating the image slightly this often works with text based images. I have put a thin black border around the image and this can work.
Also sometimes a main image taken with a camera sometimes removes the suppression. You have to make sure the background is pure white. You can then put your current image as the second image.
It really is one you need to play about with until you find an image Amazon will accept.
Someone earlier had a similar issue and they contacted Seller Support and the suppression was lifted. You may be able to go down this route but it is not guaranteed to work and it is most likely they will just tell you the image does not comply.
Seller_7VbclcPFFRTnc
And you can try rotating it by 5 degrees
Seller_64jziShTiTjOq
You have used the word Premium which may be a problem - who knows. I also noted that the poster says “Do not split…” I assume that should be spit
Finally, you mention a version in A2 size but there is no option to order that - just the two in A4
