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Urgent Help Needed – Account Deactivated Despite Submitting All Required Documents
Hello everyone,
I am facing a frustrating issue with my Amazon seller account. Despite submitting all the requested documents multiple times for verification, my account remains deactivated. I have opened several cases, but I keep receiving the same generic responses without any real resolution.
The most confusing part is that I am successfully selling on other Amazon marketplaces without any issues, using the same documents that are being rejected here. It feels like an endless loop where my efforts and valid submissions are being overlooked.
This situation is severely impacting my business, and I urgently need assistance. Has anyone else faced a similar issue? If so, how were you able to get Amazon to properly review your case? Any guidance on escalation methods or contacts who can help push this forward would be greatly appreciated.
Looking forward to your insights!
Thanks in advance.
6 replies
Seller_RlZVPg3d6ZUGP
What have you been asked for and what have they said is wrong?
Seller_1RS1GJ0Jxf61Y
I have the same issues. Been already two weeks I keep calling , emails they keep saying that the performance team doesn’t cooperate. For two weeks this performance team is a ghost . My mistake was that I try to change the bank accounts. Did you solve the problem? They give an email of the support team maybe you guys can use too. Sellers-support@amazon.co.uk
