FBA items selling FBM

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Seller_ApWT2QOFRZaNF

FBA items selling FBM

Hi,

This issue has been happening for a long time but with the rollout of the new inventory page it makes things more difficult to spot, and I would like the issue not to happen in the first place really.

We have items listed as FBA that say 'inactive out of stock' that have a ghost listing selling FBM. To fix this we would usually delete the listing and relist with same sku. But now with the new inventory page we can't spot items like this (would show the shipping price for FBA if it was selling). Attached an example.

This is dangerous as these ghost listings do not take into account stock levels from our linked WMS, which causes us to over sell - it often happens when items sell out fba.

img

If anyone has any ideas how to stop this happening before we realise we have oversold please let me know.

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Tags:Listings, SKU
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Sarah_Amzn

Hello @Seller_ApWT2QOFRZaNF,

We're hosting an "Ask Amazon" event with the Manage Your Inventory team on October 1st.

You can find more details about the event here: Get Answers About the NEW Manage All Inventory Experience at the Ask Amazon Event on 1st October 2024!

We encourage you to participate and take this opportunity to ask questions regarding NEW Manage All Inventory Interface and receive expert guidance.

Looking forward to your attendance.

Best regards,

Sarah.

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