How do I close a UK Seller Account that has been closed for 10 years without entering a credit card?

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Seller_ZpIEK1CsDDF3c

How do I close a UK Seller Account that has been closed for 10 years without entering a credit card?

How do I close a UK Seller Account as I am still receiving emails to update a credit card on my UK Amazon Seller account that I closed 10 years ago when I emigrated from the UK. I have been trying to close my UK Amazon Seller account for over 10 years and cannot understand why this is so difficult for Amazon to action the account to be closed (there are no outstanding balances or anything outstanding).

Amazon Seller help just tells me to go into Account Management and select Close Account but when I select this, it just opens the help screen and only lets me select general seller help.

This is beyond frustrating!

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Tags:Account Health, Account users, Seller Support
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Seller_ZVAz3d5lZuGid

After 10 years I would assume that, if not actually fully closed, it will be dormant. Can you just not close/stop the email address that you used for your account - unless it is the same as your everyday one ? You could try opening a case with seller Support (Help) , but can't guarantee you'll get a sensible answer !!

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Simon_Amazon

Hello @Seller_ZpIEK1CsDDF3c,

Here Simon from Amazon, happy to help.

I wanted to check in to see if you are still receiving emails or you managed to fix the issue.

Best,

Simon

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