Dear Moderators,

I am writing to formally request a manual human review of my brand approval application on Amazon.co.uk. My application is currently stuck in a rejection loop due to a "potential document alterations" flag, which I believe is a system error resulting from a corrected invoice.

To provide context: I initially submitted a genuine wholesale invoice from my distributor. Following an initial rejection, I requested my supplier to add the specific brand name to the product descriptions for clarity. They re-exported the invoice from their internal system using the same invoice number and date. Amazon's verification system now sees two versions of the same invoice and has flagged them as altered.

I would like to clarify the following points:

- Authenticity: Neither document was doctored. Both were generated directly by my supplier’s invoicing system.

- Verification: I have previously requested that Amazon contact my supplier directly to verify these documents. I have provided the full contact details, and my supplier is prepared to confirm the validity of these invoices.

- Consistency: My supplier has confirmed that other customers have successfully used this exact invoice format to ungate brands on Amazon.

I am seeking assistance to move past the automated templated rejections. Could you please escalate this case to a human investigator who can verify the authenticity of my documents with my supplier?

Thank you for your time and assistance in resolving this matter.

CASE ID: 12551927682