Default email for case log notifications?

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Seller_FOoZN9kAqnFjE

Default email for case log notifications?

Does anyone know how to change the default email address for case log notifications? See screenshots attached. Whenever we open a case log it’s defaulting to our login email address.

We can manually update the email address when opening a case but I was just wondering if there’s a way we can change the default.

I’ve tried changing the email addresses in the notification settings but none of them seem to change the default email address show when creating a case log.

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Seller_ki274Wg7hLlq7

Hi there, did you figure this out ? I am also looking for this solution.

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Seller_2dDlrMLgBBiIs

This is my issue as well! Did you get answers for this?

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