Hello,

When customers from Ireland order, we are being deducted 23% VAT "Net Proceeds will not include VAT for Marketplace Facilitator order".

I understand Amazon is acting as the middle-man here, and basically purchasing our product then selling it on.

However the way they do it doesnt make sense and wipes out all our profits. As we are not VAT registered, VAT hasnt been costed into our prices, yet Amazon deducts the VAT from us.

For example, a £25 product would give us £5 profit. However for Marketplace facilitator orders, they are withholding near-enough £5 VAT which gives us £0 profit.

Surely, as the buyer is responsible for paying VAT, which is then collected by Amazon as the facilitator, the VAT should NOT be deducted from us, but should be added on top of the price that we are selling it for. E.g. Amazon should be buying it off us for £25, then selling it on to the Irish customer PLUS VAT.

Is there a way of changing the settings so that VAT is added on top of the price rather than deducting it from the current selling price? Thanks.

Our business is based in the UK but not VAT registered. We are VAT exempt on Amazon.

Hi all, after all January VAT saga, we've got another surpise today with email informing about Vat number is rejected....we do sell on amazon since 2013 and Vat registered since 2016 with all details provided to amazon and verified many times no problem, how on eart sellers can do any business on this platform if we are wasting time confirming same things every few months!!!!

Dear Seller,

It has come to our attention that there is a problem with your VAT registration number *******3910 and, as a result, your VAT registration number has been rejected.

Hi,

I set up my Amazon seller account months ago - i have a UK VAT number as per the amazon rules, however Amazon keep rejecting this saying it is not a valid number.

I got confirmation from the HMRC an have filed nil returns as i am blocked on selling.

I dont know if the issue is because i have an Irish Company address and no UK address - if it is this how do i resolve as my stock is just sitting in amazons warehouse and i am getting charged fees