Amazon Call Back Service Not Working?
Hi All,
Trying to get a call back from Amazon from account health dashboard, just does not work. Anyone having this issue or know how to fix it?
Thanks a lot.
13 replies
Seller_E9zGj6ea9LKrm
Yes same here we have been trying since yesterday
Seller_RkpGAsFSJh2Ft
Try going to 'Help > Get Support > Selling on Amazon > Type anything in the box > Choose ‘issue not listed’ > Choose ‘Account Related’ > Option for Email, Phone or Live Chat should appear.
Whether the call back function will work or not I don’t know but that’s the way I normally get through to the phone option if you ever do need it
Seller_f5cnodyVjLD4S
The best advice I can give you is try at different times of the day and use a landline number as Amazon’s system is more likely to accept this than a callback requested on a mobile or forwarding number, where blocks can be put in place.