Return reason: Better price available

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Seller_KI31Qvo626gxF

Return reason: Better price available

do i have to do a Return for someone just beacusee there Better price available after 4 days from when there recived it and 9 days after odeing it thanks rick

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17 replies
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17 replies
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Seller_Wqg5EgqxuOwDD

Yes. Treat it as a change of mind and supply an unpaid label. They pay for return postage.

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Seller_BS5lg2keRs2QO

Yes, but depends on the product.

Summary

You have the right to cancel at any time from the moment you place your online order, and up to 14 days from the day you receive your goods. This is sometimes referred to as a ‘cooling-off period’.

You need to notify the retailer of your wish to cancel your order within this time period – by email, for example.

You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods.

There are some circumstances where the Consumer Contracts Regulations won’t give you a right to cancel.

These include CDs, DVDs or software if you’ve broken the seal on the wrapping, perishable items and tailor-made or personalised items. They also include goods with a seal for health protection and hygiene reasons that’s been broken.

Also included are goods that have been mixed inseparably with other items after delivery.

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Seller_DROodOAYHftnc

Once they realise they are responsible for the cost of the return shipping they might change their mind as that might take it over the cheaper price they found - depending on what it is !!

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Seller_XYaFTsOrsA9HF

hi

yes i had the same reason given 2 weeks after i sent it. some people have no sense of responsibiity at all. wish i could block them like on ebay.

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Seller_x2yIPYib7lsOC

I would accept the return but have the buyer pay postage.As soon as the item is delivered video the opening of the item.That way if they try and return damaged or opened item you have some cover or get them to send photos of the seals still intact.

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Seller_Gyxl3CWGjSd3N

I got a no longer required last night. Happy to authorize but im not paying the postage.

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