Can you please help us to modify the brand of listing?
Hi,
Sorry to disturb you.
We opened a case, but was refused. The case ID is 17852464631
It is very important for us, can you please help us to solve that? Thank you very much
Best Regards
2 replies
Seller_4zBzdtgCyS9EI
Brands on listings cannot be changed, unless, if the brand name was hijacked (even then, more than just a struggle, IF you get it corrected), or if there is a minor spelling error. Attempting to change a brand name yourself, will get you a permanent suspension...
Glenn_Amazon
Hi there @Seller_2BZljSqEesglK,
The information provided by @Seller_4zBzdtgCyS9EI is correct. Per the Product detail page rules:
Any major Brand Name change requests are considered re-branding and will not be supported. To protect Customer trust and ensure catalog quality, we ask that you create a new ASIN for the new product.
I'm sorry for any difficulties this creates. Thank you for your understanding.
-Glenn
