Amazon has had my pending balance in "account level reserve" for over 4 weeks now? Keeps saying £0 to be disbursed and I can't get a straightforward answer from seller support. I have recently downgraded to an individual account after 2 years of FBA. Would this be the reason why? I notice it's asking for VAT status for EU but I have only ever sold in the UK and have never incurred this issue before, it seems to have only started after I downgraded.

If anyone would have any help.

Thanks