Add / Edit Customisation Information Changes
Add / Edit Customisation Information - I went to do this yesterday and apply my existing template, but although it would let me apply it, it was asking for Surfaces and images… I haven’t got a clue what it is on about and therefore could not add customisations.
Is there are guide anywhere on what to do? I am hoping it’s simple once I know.
Any help / guidance would be much appreciated.
Thank you!
3 replies
Seller_wiWpl3BOZntOa
The surface is where the customisation will be - for example, a name on the ‘front’.
It’s for when more than one surface is customised - for example ‘front’ and back’.
Is it a required field? - I can’t remember using it!
Seller_wiWpl3BOZntOa
I just had a quick look at one of mine.
I just didn’t fill it in because it’s self explanatory where the customisation goes on mine (the front) and there are no other options or ‘surfaces’ that I personalise.
If you have more than one surface for customisation - fill in a name ‘front’, ‘back’ for example and then add an image of these surfaces personalised
Seller_cwNidclzqBOEj
We have started seeing this on some of our listings too. Was playing around today, its so the customer can see the personalisation on the product.
Eg if its a card with a name on it you work through the surface options by adding a blank version of the card without the personalisation uploading a font, show the font colour and then adding where the personalisation would go.
The customer can then see the the finished product before adding to basket.
I have done it with one of our products to test it, it took a while to get head around it and the main thing i dislike is i couldnt add one of the fonts we use and also there is no way to say what size text so it looks really big on product. There is a disclaimer about the preview amazon add.
We have 4000 products it would take us an age to do the all.
