Gated after being ungated last year
I've been gated on the lego brand after being ungated for it last year.
I've been given two stories from phone chat and now live chat.
The first being i didnt sell enough lego for the gating to stay in place, and live chat have told me that "policy changes" two months ago mean that i have to reply. They cant provide me with any links or docs pointing to those policy changes tho.
Just checking this is legit.
Any confirmation is much appreciated.
Thanks
1 reply
Seller_QuM1AZgzfU9x4
Hard to ever say whether the advice given is correct. It is true though that ungating isn't always forever and Amazon does review it from time to time.
"I was already selling this product, but now I can’t. Why?
As our catalogue grows, we continuously make new determinations for which products should be restricted based on a number of factors. Even if you were selling your product before, you may be subject to new restrictions for the following reasons:
We have placed new restrictions on existing products that either require you to qualify or that we’re not accepting the applications currently.
You have received a performance notification related to your product and are required to provide additional information before you can sell it again. You can view these notifications through your Performance Notifications or your Account health page."
https://sellercentral.amazon.co.uk/help/hub/reference/G84EFS4CKK43USMF
