Attribution Campaign - Product Not Showing Up

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_g2ytGZXBGJMnG

Attribution Campaign - Product Not Showing Up

When I've attempted to set up an attribution campaign to track external marketing, I am not seeing my product listed as an option, despite searching it with the ASIN. Seems as though the product is not mapped to the brand, but my product listing clearly states that it is associated with the brand. I have reached out to Support, but they have only given me product mapping instructions that don't align with the current dashboard view. Please help me resolve this issue.

22 views
2 replies
Tags:Advertising
00
Reply
2 replies
user profile
Seller_QHpJha3rwN2GK

I am dealing with the same issue for days and they are not really helping but replying with the same statement that they are working to resolve this issue. They even closed the case and called it resolved when it was not. This is truly frustrating at this point.

00
user profile
Danny_Amazon

Hello @Seller_g2ytGZXBGJMnG,and thank you for sharing these concerns here on the seller forums.

I can help share these instructions on managing your product-to-brand mapping, and creating an Amazon Attribution campaign, in case there is useful information for you in there!

Have you seen any improvement in this in the days since your post? Please let me know if not or if you've seen any other questions on the topic I might be able to help address!

Thanks,

Danny

00
Follow this discussion to be notified of new activity