add or more generic keywords
7 replies
Seller_lUttZvfFNBt3q
In each of these lines you can write lots of keywords
Seller_RgpRsGqMRBhf7
my problem is that all keywords what you see on screenshots disappeared.
tried more times. only the first line what I can keep...
Seller_lUttZvfFNBt3q
are you the brand owner?
if the brand is generic, amazon can decide if will accept your changes or not. Only if you are the brand owner you have guarantees that amazon will accept your changes
Seller_RgpRsGqMRBhf7
yes I am. Tried to ask Amazon Service but they just explained to me to do that what I already tried many times.
I really dont know how can I sort out this case.
maybe will tray to ask help by phone or chat...
Seller_lUttZvfFNBt3q
Open a case and ask to have you attribute " generic keyword" forwarded to the catalogue team. This is how I sorted out a problem with a product title that was not updating
Lucre_Amzn
Hello @Seller_RgpRsGqMRBhf7
This is Lucre from Amazon forums.
Are you still experiencing this issue? If so, please share the case ID so I can look into this further.
Regards,
Lucre_Amazon