add or more generic keywords

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Seller_RgpRsGqMRBhf7

add or more generic keywords

Hi there,

On product detailes there is only 1 generic keyword and I would like to add more. On screenshot you can see that I filled up all lines and the end I rolled down on the page to save. after 24 hours nothing to change. How can I add more?

Many Thanks

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7 replies
Tags:Add a product
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7 replies
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Seller_lUttZvfFNBt3q

In each of these lines you can write lots of keywords

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Seller_RgpRsGqMRBhf7

my problem is that all keywords what you see on screenshots disappeared.

tried more times. only the first line what I can keep...

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Seller_lUttZvfFNBt3q

are you the brand owner?

if the brand is generic, amazon can decide if will accept your changes or not. Only if you are the brand owner you have guarantees that amazon will accept your changes

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Seller_RgpRsGqMRBhf7

yes I am. Tried to ask Amazon Service but they just explained to me to do that what I already tried many times.

I really dont know how can I sort out this case.

maybe will tray to ask help by phone or chat...

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Seller_lUttZvfFNBt3q

Open a case and ask to have you attribute " generic keyword" forwarded to the catalogue team. This is how I sorted out a problem with a product title that was not updating

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Lucre_Amzn

Hello @Seller_RgpRsGqMRBhf7

This is Lucre from Amazon forums.

Are you still experiencing this issue? If so, please share the case ID so I can look into this further.

Regards,

Lucre_Amazon

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