Hi,

I'm facing an issue where my brand ownership request for an ASIN is being blocked due to a discrepancy in trademark classifications. The current rights owner is using a trademark under a Nice Classification that doesn’t match the product category (for example it's for food items, but their trademark is for something else). I hold the correct trademark under the right classification, but Amazon isn't recognizing me as the brand owner.

All my brand applications have been rejected as 'its already enrolled in Brand Registry.' I keep on getting generic replies from brand registry support.

Has anyone dealt with a similar situation? Any advice on resolving this with Amazon Brand Registry would be greatly appreciated.

@Seller_z3k8APxGfbQEKCan you maybe help?

Thanks

Hi,

I had a registered brand in the UK that disappeared at some point from my brand registry account. Even though the brand disappeared, I could access the brand benefits such as brand analytics and Video Ads in Seller Central.

To resolve the matter, I raised a case (9289383522) with support. After back and forth for over 6 months with support to explain my issue, I was told that when I log into my brand registry account, I end up logging in with a merchant token with which my brand was not registered. I asked support to merge the merchant tokens with my brand registry account so that I can view it but I was told that it was not possible. As a solution, I was suggested to get my registered brand removed and apply for brand registry again.

I agreed to have my brand removed and applied again. However, my application and subsequent appeal were rejected. So now, while trying to make my brand visible in the brand registry account, I've lost access to my brand benefits without really understanding why my application was rejected for a brand which was already registered and was removed on support's advice.

Can someone help me with this please? Thanks.

Hi everyone,

My brand registry applications are getting auto rejected and it is not clear what i have supposedly done wrong. "Appeal submission for your Brand Registry enrolment application that has been rejected as the account is involved in one or more abusive conduct on our website or you are related to an account that was used for abusive conduct. Please ensure that you answer all questions or upload all documents as instructed unless it is marked optional".

My account health is in good standing order, seller account is active and i am providing all that Amazon is requesting for brand registry such as pictures and an active trademark application. Can someone from Amazon please look into this, i have worked so hard to get all my products set up for brand registry and was looking forward to getting them enrolled but i am receiving automated messages from the brand registry team that offer no help to my situation.

Case ID 9665889332

Thank you,

Dylan

Is anyone able to help?

@Seller_TSXM2A5nxWSuH

@Seller_iTgjdgiRqiPsn

@Seller_z3k8APxGfbQEK

Thanks