Hello.

Since December before christmas, all'my funds are locked in account level reserve and I don't know why. My account is healthy, I have no action pending or any issue. I had account level reserve before but everytime it is unlocked after 14 days like usual. This time it is almost 2 months I can't get any payments.

Hi, @Seller_nS0jcFQNDLG3e@Seller_Udi0JNbTrsmUV

All of my funds are in account level reserve and there has been no email or response on why this is happening. I have called multiple times and no one has an answer. Every time I call they say my account is in good standing and I should be getting paid

All my orders have been delivered for over a month and I have not received a single payment for any order since I have opened my Amazon account. This is causing my business to shut down because all of my funds are stuck in reserve and I need to get the money back.

Please help me

Dear Amazon Seller Support

All my funds are locked in account level reserve and I don't know why. My account is healthy, I have no action pending or any issue. I had account level reserve before but everytime it is unlocked after 14 days like usual. This time it is almost 2 months I can't get any payments. Our Standard Orders Total Balance is $13,656.47 at this moment. But available balance is 0 almost 2 months. Please help.