Please help with Buy Box
Dear Amazon Team,
We urgently need help with our Buy Box issue. We have tried all the methods but it still doesn’t work. @Winston_Amazon@Sarah_Amzn @Seller_yk3kzHpjMMa4B @Julia_Amazon
First of all, our store has been performing well and has received very good feedback. This shows that customers like our store. Second, our products have always orders. Third, the inventory of our products is sufficient, please help refresh it. The loss of the shopping cart has a great impact on us, making it impossible for customers to order our products better, more conveniently and faster, thereby reducing the customer's shopping experience on Amazon. We don't want this to happen, so we beg for help to refresh the shopping cart.
Case ID 10576546032
ASIN B0DFLNZKGZ B0DFLNZKGZ
Thank you!
1 reply
Spencer_Amazon
Hello @Seller_8bG6PldYwN909,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
I have checked your ASIN and it is not available on the UK store. Can you please share the correct marketplace on the MEGATHREAD?
I am closing this thread as a duplicate.
Regards, Spencer
