Can Amazon force buyers to enter a street address instead of PO Box
Several times a year we receive an order with the only address on the order being a PO Box - causing us to follow up until we receive the street address. Our products cannot be delivered to a PO Box (they are too large, for one.) Is there a setting that we can control in Seller Central, or better yet, is there a universal change that Amazon can make which will force buyers to choose only a street address when identifying their Ship-to location?
2 replies
Seller_Hi7wbO2Kbo6bl
I have not tried it, but I believe you can uncheck PO in the Address Type column on your shipping templates.
Worth a try anyway.
Bryce_Amazon
Hey @Seller_G0hYiceHw5mUQ,
As mentioned in this thread you can set your shipping templates to not include PO Boxes - let us know if this solution works for you. I will note sellers in the past have called out that some buyers occasionally list their Street Address as a PO Box,which can obviously cause issues in the future. Something to monitor as you make this change!
- Bryce