Call me now feature doesn't work
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Seller_eqDYatCavSWmz

Call me now feature doesn't work

so I get no response to documents sent,

Seller support can’t assist and the call feature isn’t working. It didn’t work yesterday when I tried it 4 times either no calls on my phone since Thursday.

[Moderator Edit (Ange): removed inappropriate commentary]

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6 replies
Account Health
Tags:Account Health, Deactivated, Seller Support
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6 replies
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Seller_E4y6o7Wv464xm
In reply to: Seller_eqDYatCavSWmz’s post

Not working here hasn't for days, months ...

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Seller_gpqqZ5FYuNK50
In reply to: Seller_eqDYatCavSWmz’s post

also not working for me try a landline

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user profile
Ange_Amazon
In reply to: Seller_eqDYatCavSWmz’s post

Hi @Seller_eqDYatCavSWmzand others,

Are you still facing this issue? If yes, I can recommend that you follow the below troubleshooting steps:

  • Clear cache and cookies
  • Disable any scripts
  • Log out from all Amazon Selling Accounts, and Buying Accounts
  • Close and reopen the browser
  • Try calling from a different browser, i.e. use Google Chrome if Microsoft Edge is not working
  • Try using incognito mode
  • Check for internet connectivity issues

If all above troubleshooting steps were followed and you are still not able to connect with an agent over the phone, please let me know and share again which error message you receive so I can look at how I can further help.

Ange from Amazon

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