Even though my brand registration has been approved, I am still encountering error 5665, even one week after the approval.
Even though my brand registration has been approved, I am still encountering error 5665. I raised this issue again and opened a new case with Amazon, as I was advised to contact you again and submit the required documents if the approval was not reflected within 24 hours.
I submitted all the required documents to the Amazon technical team, but despite nearly one week having passed, I have still not received any response from the technical team. This issue is severely disrupting all of my logistics and operational processes.
This is a technical issue on Amazon’s side. Although I have received approval, I continue to get error 5665 when attempting to create a listing.
My case number is 11984123312. I kindly request that the technical team resolve this issue as soon as possible, as it is seriously affecting my shipments and overall operations. @Topher_Amazon @Kai_Amazonpls sir
Even though my brand registration has been approved, I am still encountering error 5665, even one week after the approval.
Even though my brand registration has been approved, I am still encountering error 5665. I raised this issue again and opened a new case with Amazon, as I was advised to contact you again and submit the required documents if the approval was not reflected within 24 hours.
I submitted all the required documents to the Amazon technical team, but despite nearly one week having passed, I have still not received any response from the technical team. This issue is severely disrupting all of my logistics and operational processes.
This is a technical issue on Amazon’s side. Although I have received approval, I continue to get error 5665 when attempting to create a listing.
My case number is 11984123312. I kindly request that the technical team resolve this issue as soon as possible, as it is seriously affecting my shipments and overall operations. @Topher_Amazon @Kai_Amazonpls sir
5 replies
Ana_Amazon
Hi @Seller_skA0q9DAYouE0
This is Ana from the community manager team. I understand your frustration on the time that is taking to resolve your issue.
I have reviewed the case ID 11984123312 thoroughly and confirm that the support team is actively working with the technical team, as the issue did not react upon the usual resolution of error 5665. That's why it is taking longer. I saw that yesterday they provided you a timeline of 3 to 5 business days, so please bear with the team. To clarify: the response will always come to you from the seller support team (through the case), and not from the technical team. If after the 5 business days the issue is still not solved, please contact us again through this same thread.
I would also like to mention I noticed you opened two other forums about this same situation, and this goes against our Seller Forums Guidelines. Please review them.
Best regards,
Ana
Seller_cbZtCOmn8luPI
just try doing small letters and capitals once it will solve the problem .