Removed Listings after Approved Authorization Letters

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_KjfxMjOE0IMyX

Removed Listings after Approved Authorization Letters

We have constantly been receiving notifications of our listings being taken down due to trademark misuse of another name brand fabric. We have been given the necessary authorization letters to sell the name brand's product and we have provided them to Amazon, yet the listings continue to be taken down.

It has been extremely inconsistent based on who we speak to if some or none of the listings get reinstated and we continue to have to submit case files. Has anyone else experienced this? Thank you in advance.

39 views
7 replies
Tags:Account Health
10
Reply
7 replies
user profile
Atlas_Amazon

Hello @Seller_KjfxMjOE0IMyX

user profile
Seller_KjfxMjOE0IMyX
We have been given the necessary authorization letters to sell the name brand's product and we have provided them to Amazon, yet the listings continue to be taken down.
View post

Thank you for the information provided regarding the approved authorization letters that you have provided for review. I understand that the listings are still showing as inactive, would you be able to provide the case information that you have attempted to submit the information on? Are they providing any specific details regarding the rejection?

Any other details that you have in relation to this situation should be provided to this thread for additional review.

Best,

Atlas

00
Follow this discussion to be notified of new activity