Unable to complete Seller Verification Process. Any Help Appreciated!
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Seller_HMZEpLtS1aVXi

Unable to complete Seller Verification Process. Any Help Appreciated!

I received an "Action Required: Verify your selling on Amazon account" notice via Performance Notifications. I clicked on the link provided: "Begin Verification in North America". The link just takes me back to my "Account Info" page. I'm not able to engage the process to upload any verification docs. I'm using Microsoft Edge and enabled popups in case they are using a pop up window. Tried on Safari, again no luck. Just get taken back to Account Info page - dead in the water.

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Account Setup
Tags:Verification
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Seller_LImVvUWeyiCfQ
In reply to: Seller_HMZEpLtS1aVXi’s post

How long ago did you receive the Performance Notification? It may be that the verification process hasn't populated on your Account Health page just yet.

Is there anywhere on you Seller Account Information page to click and begin the verification process? (Settings --> Account Info)

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Steve_Amazon
In reply to: Seller_HMZEpLtS1aVXi’s post

Hi @Seller_HMZEpLtS1aVXi,

Steve from Amazon here, I am sorry to hear that you are experiencing issues with this. Can you please provide me with the latest case IDs you have created to Seller Support for this issue? I would like to review this situation and determine the best next steps here.

Thanks,

Steve

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