Hello, I am really stuck trying to reactivate my seller account, which I have been trying to do for months. I moved last year and since I changed my address I am unable to reactivate my account, I get an email to say that my information is verified and I can start selling, but when I go to my account it gets stuck in a loop of "click to reactivate your account". I have tried to reach out before for help but the automated reply says that it is not the correct channel.

I would appreciate your help in getting my account reactivated in Europe.

I am trying to reactivate my account and have provided all the information required. I do not use this account and I am only trying to reactivate these account so my brother's selling account can register new brands. His account although not remotely connected to me (besides family- this is not a policy violation) has been suspended in Spain, stopping him registering new brands. I am trying to reactivate my account so he can reactivate his Spanish account.

Or he has to get an affidavit saying our businesses aren't connected, which seems crazy as well.

I have not sold on this account since 2018 and have no plans to sell on this account, I am just looking fix this for my brother so he can register new brands in brand registry.

My account was deactivated for having multiple selling accounts. I did not realise this was against the rules and only ever used 1 account to actually sell the others were just for price checking. Now I am being led in circles trying to get my account reactivated as no one will talk to me about what to do. Telling me to go to this account and that account and I am not even sure which one they mean at this point. I just need someone to say what to do and I can do whatever is needed.