Hi,

I'm new on Amazon.

Having around 800 items I sell on different platforms as a Sole Trader.

Basicly I'm Re-Selling items, I do not own a Brand nor Manufacturing them.

Well know Brand names in the industry, Soldering Tools, Supplies, Consumables.

These items not really in the Amazon ASIN, or Private, or needs authorization from the "Brand Owner" - which is just like myself, re-seller.

The sad part of it, others are made some of these items as "Their Brand" - which isn't true at all.

Gave 2 times a try to register a new product, but all the time has been rejected.

What's the best case scenario is for me as a 1st step?

Thanks.

Hi, I have started getting requests for refunds through from orders that were made 3 months ago. Amazon do not store addresses after 30 days so I can not even check if there are any issues with the address.

I have tried to google it but all I can see is buyers can claim after 30 days? How long is reasonable/legal to claim and does it matter what postage is used? The lost items are RM48 (untracked).

Also as a side note I am annoyed RM do not always scan this service but as they are low value items there is no budget for tracked on these particular items!.

Thanks in Advance :)