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I NEED TO HAVE SOME KIND OF CONTACT WITH SOMEONE FROM SELLER SO CALLED SUPPORT
Hi does anyone have any idea or contact phone number a email address or something where someone actually replies and not a bot this is absolutely disgusting iv been on phone for 4 hours being given numerous numbers and email address to get a bot reply of we can not help you - i just want 5 minutes of a live person thats all not a lot to ask from a big so called company like this any help of anyone id appreciate it
@sara_Amzn or anyone
7 replies
Seller_ZVAz3d5lZuGid
You need to open a case with Seller Support 'Help' top right, and as long as you are on the professional selling plan (pay £30 a month) you can request a call back. If not on pro plan, has to be via opening a case. Your tag to the forum mod will not be seen as not highlighted in blue. eg. @Sarah_Amzn
Abella_AMZ
Hello @Seller_8EpxaNNvZmQ42,
This is Abella from Amazon to assist you.
We greatly appreciate you reaching out with your inquiry. Rest assured, we are committed to putting forth our utmost efforts to assist you with your query.
Thank you @Seller_ZVAz3d5lZuGid sincerely for providing such helpful inputs regarding this matter. I truly appreciate the time and effort you've taken to assist.
I acknowledge your concerns regarding your account reactivation and funds-related matters. I fully understand that you would prefer to discuss these important account-related queries through direct communication via phone. Given the nature of your concerns, I can certainly appreciate your desire to have a more immediate and personal conversation about these matters.
Could you please create a case following the outlined steps and explain the concern related to funds/call back/ or account reactivation process.
1. Click on "Help".
2. Navigate to "Your account has been suspended".
3. Select "Account Health".
4. Choose "Reactivate your account".
5. Click on "Get help with my appeal from Account Health Support".
6. Select the specific issue you are encountering.
If you need any further assistance, you can post here so that we or any of the sellers on forum can help you.
Regards,
Abella.
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