Hello

I am trying to reach to us marketplace in order to solve the problems my account has but i cant even open a case from the platform because my US marketplace has just vanished. The team told me to do some identity verification and if there is more information needed they would reach out to me. That was the last thing i have heard from the team and then my marketplace just vanished and it says that i dont have acces to ''merchant id'' so i cant do anything.

I have emailed selling-partner-action-review@amazon.com but yet to recieve a response.

Is there anyway to reach the US support??

hello, it says US and canada are "terminated" but those are my main markets i sell in. how can i get access back to those markets?

Everybody will say something basic but i did almost of them. Firstly i didnt have Mexico MP inside my dropdown list in sellercentral then after a few tries they could add mexico to my markets. while asking for help amazon even asked me to register to mexican marketplace. isnt it ridiculous? if i am registered on Amazon USA then i can just activate other NA marketplaces without registering. anyhow they managed to add mexico into my markets but now the problem is i cant add products either manually or through 3rd party amazon automation softwares like sellerrunning or sellerflash. To make it easier to detect the issue i can say that under my merchant tokens page i see two different merchant tokens and there are two Canada two USA two Mexico marketplaces there. is it normal? I told this to an associate over chat and she said "yes normal" but to me i think it is unusual. When i try to add products manually the system gives me errors each time with a different error code. i m attaching that screenshot as well. when i try to push listings through automation tool this time it pushes products but cant push the prices so i see "missing offer" errors. Latest associate told me to upload listings through spreadsheet but when i try that it doesnt even show me mexico marketplace even when i m on mexico marketplace. see the attachments please.