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Evri labels not scanning at parcel shop
Does anyone know why Evir labels don't scan at the parcel shop? I had a problem 6 months ago and ended up cancelling all the labels and going with Royal Mail. I thought I'd try again today but it's the same problem. None of the shops will take it... why is Amazon showing it as an option if the labels don't scan? Is there a way round it?
12 replies
Seller_zafdEAfFVqXoh
As an update, InPost locker allowed it to be scanned. It's yet to be picked up but I have no idea why the shop scanners won't accept it. This seems a glitch with Amazon
Seller_toNNHUCXIb4pn
I found that if you print off labels using the Evri Standard service the label would not scan. I use the Evri Standard - Drop off option - there have been no problems up to now with this.
Seller_y1BcU4F98C3my
Do you get 2 Evri options? One is drop off and 1 is standard and 2p cheaper, standard is when you have an evri account linked to amazon, the other is for no linked account, if no account is linked use drop off and it should scan at the shop
Seller_PwZdIef6XhOvV
have you chosen evir drop off or evir pick up
Sakura_Amazon_
Hello @Seller_zafdEAfFVqXoh,
Did you raise the case with Seller Support? If yes, could you share it with me here? I would need it so the relevant Partner Team could review it.
Also Did you try the @Seller_toNNHUCXIb4pn suggestion? Could you share the outcome?
Thank you,
Sakura
Sakura_Amazon_
Hello Sellers,
@Seller_j7cHH82niZNPu, @Seller_zafdEAfFVqXoh and @Seller_tpA3X69l7hzlO,
I have reached out to the Partner Team to review your situation. I will let you know if I have any updates from them.
Regards,
Sakura
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