A max weight limit and dimensions

Boxes preparation

• All small parcel delivery boxes must have delivery labels.
• Do not include messaging on delivery labels or other labels applied on boxes.
• Carton dimensions should not exceed 63.5 cm on any side, unless the dimension of a single deliverable unit exceeds 63.5 cm in itself.
• Each box should weigh no more than 23kg, unless it contains one single oversized item that exceeds 23kg. Boxes weighing more than 15kg must be marked “Heavy Package” (viewable from both the top and sides of each heavy-weight container). Cartons weighing more than 23 kg must be broken down into smaller shipment weights.
• Delivery labels must be consistently placed in a way that is easy to visually locate, either on the top or side of the box. Side placement is preferred.
• Print the full set of labels. Because each label is unique, do not photocopy, reuse or modify for use on additional boxes.
• Delivery labels must not be placed on the seam of the box where they can be damaged when the box is opened, which makes the barcodes unscannable.
• Whenever possible, place delivery labels no closer than 3 cm /1.25 in from any natural edge of the box, in such a way that the tape used to seal the box does not cover any barcode or critical information.