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Shipment return

by Seller_mN6KzdW3Fhwrg

Here I have issue that i have created shipment ID #FBA15GLCYP7V Amazon reference ID: 1SLVK2DD which have delivered on 26/01/2023 through ParcelForce
UG5329178 on Amazon fullfiment center but when shipment reached on the Fullfiment center on same date which ware not recieved at FBA and return back to sender with out any issue or Problem.
so kindly infom me that why my shipment ware return back to sender.

Tags: FBA, Fulfilment Centre
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Seller_lljyzgTxr5fgI
In reply to: Seller_mN6KzdW3Fhwrg’s post

This is not Amazon, people here are just ordinary sellers as this is just a seller’s forum. You will need to contact Seller Support about your issue, though a moderator may pick up on it and advise you further?

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Seller_7VbclcPFFRTnc
In reply to: Seller_mN6KzdW3Fhwrg’s post

So I understand your parcel was returned to sender from fba warehouse?
Did you put the fba box labels on ?

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Seller_77IcbQKVGdZo0
In reply to: Seller_mN6KzdW3Fhwrg’s post

Tracking shows that the parcels never received the FBA fulfilment centre. They were despatched from Reading and then sorted in Liverpool/National Hub prepared for delivery then returned back to Reading.

This looks more like an issue with Parcel Force or with the labelling on the parcel. Have you contacted Parcelforce to ask why the parcels were returned to you?

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