Hello everyone, hope you all are doing great.

I am an overseas seller and declared as Non-UK established business but LTD is registered in UK. Amazon acts as market facilitator for VAT collection and deducts 20% VAT on all of my sales. However, no VAT is deducted on amazon fee.

Question is: if I register for VAT and provide VAT number to Amazon, what will be the difference in VAT deduction. Is amazon going to deduct VAT on fee also.? and later I have to claim it form HMRC.? Please share your experience if someone has added the VAT number and saw VAT deduction in Fee also.

Reason of adding a VAT number is to get Auto receipt/invoice generation activated for business customers. As of now I send receipts manually within 24hrs of order dispatch.

Thank you

Hello all, I applied for VAT refund to HMRC based on Amazon VAT Invoices. HMRC issued an official letter which stated that my UK company is NETP (non-established taxable person) and Amazon should have never applied VAT on any invoices issued to my company (VAT on ads, commissions etc.). HMRC also stated unequivocally that Amazon must reimburse me for the overpaid VAT.

Currently, I have over 13.000 GBP due from Amazon and Amazon refuses to refund this VAT amount in clear violation of HMRC's order.

Here is the reason: Amazon requires me to have the same business address across Seller Central, VAT invoices, VAT Certificate, and Certificate of Incorporation since 2021. Whoever invented this requirement will cost Amazon millions for non-compliance with HMRC rules and orders. Here is why this requirement is wrong and cannot be met by any NETP UK company:

1. My NETP UK company has changed UK office address three times since 2021, all can be tracked through Companies House registries. After all address changes, Seller Central information was updated accordingly. Amazon reuires me to match all addresses across Seller Central, VAT invoices, VAT Certificate, and Certificate of Incorporation since 2021. How is this possible if there is an address change?

2. When HMRC registers NETP UK companies for VAT, they use non-UK foreign addresses in the VAT Certificate. There is simply no way for HMRC to put the Companies House address in VAT certificate, so they used my Turkish address where I run my day-to-day business. On the other hand, Amazon's system does not allow UK companies to put non-UK addresses in their system (please see attached screenshot). So all VAT invoices were issued to my company's UK address. How could I possibly put the same non-UK address to the Seller Central while Amazon's system does not allow it?

3. Amazon also requires the address on the Certificate of Incorporation to match the VAT certificate and Seller Central business address information. However, Companies House only registers UK companies with a UK address. Here below is a screenshot when you try to register or change the address of a UK company using a non-UK address:

CASE ID: 10643881102.

Seller Support has been unhelpful because they do not read and understand anything.

In summary, Companies House uses UK address in the registry for NETP UK companies, HMRC on the other hand uses non-UK address for NETP UK companies and Amazon wants me to match all addresses across different documents to be the same for the last 4 years.

I need your help to get this issue resolved for good. Thank you.

Hi everyone, @Seller_Huz6FT08OxHAR@Seller_DNQGSsdC7DccMPlease help

I’m reaching out to see if anyone else has experienced a similar issue with Amazon regarding their business establishment in the UK.

I recently received a message from Amazon claiming that HMRC has notified them that my business is not established in the UK for VAT purposes. However, I am not VAT registered because I have never crossed the VAT registration threshold. Therefore, HMRC cannot issue any certificate or confirmation of UK establishment for VAT purposes.

I contacted HMRC directly, and they confirmed that:

They did not conduct any enquiry into my business.

They have not determined that my business is non-UK established.

Despite this, Amazon continues to insist that HMRC determined my business is not established in the UK, which I believe is a misunderstanding on Amazon’s end.

Current Situation:

Due to this misunderstanding, Amazon has started charging VAT on all my orders shipped within the UK, which is significantly affecting my business. I’ve tried contacting Amazon to correct this, but I haven’t had much luck yet, and I’m concerned about further disruptions to my account.

Has anyone else faced this issue or been in a similar situation? If so, how did you resolve it? Any advice or tips on how to handle this would be greatly appreciated!

Thanks in advance,