Brand Name Issue
Hi Sellers,
Has anyone ever faced this problem where Amazon punishes you for No Reason at all, of course you did, Similar sort of issue is being faced by us where we want to list our products under our Original Brand name and Amazon is not letting us do that rather suggesting us to change the Brand Name.
Our products have the Brand name etched on them, What more evidence we need to provide, The GS1 Barcodes on the website showcase the accurate Brand Name as well but Amazon Bots and the seller support are providing us with the same response every time telling us that this is re-branding.
I don't know how we can assure Amazon that these products are from the same brand but so far nothing seems to work.
Can someone please help?
Here is the CASE ID if somebody who can actually help us from the Seller Support team wants the reference.
CASE ID: 16735108301
5 replies
Jim_Amazon
Hi there @Seller_x2E87SH8kXgyh
I can see that 2 of the 3 ASINs in your case are reflecting the correct brand name! As for the last ASIN, support mentioned this morning to please wait for 24 hours to have it reflect.
I do see that the ASIN is not live at the moment. Do you have a contribution on it within your Seller Central account?
-Jim