Valid Tracking Rate
Today I have received notification that our 'Valid Tracking Rate' is below 95%.
I use buy shipping via Amazon for all orders which has 100% valid tracking.
Amazon are now flagging orders which are not scanned.
Is this a fault within Amazon's automated system or are non scanned shipments now classed as not having valid tracking?
28 replies
Seller_ZQyopdiwkUHOZ
They haven't stated any change that should stop buy shipping from being automatically valid, so hopefully it's just a glitch caused by them messing with the system to get ready for the change to International shipments from tomorrow.
Start a case with Seller Support if you haven't already. The more people who do, the more likely they are to have the error flagged to techs.
Seller_8PYRAvCbX5nvj
Exactly the same here, we only Buy Shipping through Amazon and all our non scanned Royal Mail 48 are suddenly showing as no valid tracking.
I too am hoping it is a glitch in their system
Seller_pjkqUISLx9jkU
Same here - gone from 100% to 81.7% overnight
Seller_JlshB1RbV7Bnj
Me too, my account is now at risk! at 66% I also purchase through Amazon. Ix am speaking to Seller support as I type I will update asap
Seller_ZVAz3d5lZuGid
Already 3 or 4 threads saying the same ! - presumably an Amazon glitch, which hopefully will be rectified quickly, or people will end up having categories deactivated, which would be a nightmare, and all Amazon's fault, not the sellers....and when do Amazon EVER admit they made a mistake !!!.
"...glitch caused by them messing with the system to get ready for the change to International shipments from tomorrow." - I didn't know about that, must have missed a notification ?. Is that to be able to buy international shipping from Amazon Buy Shipping ?
Seller_BJ8NEdHJjVDSI
Me too, what a nightmare, gone from 100% to 76% not possible !!
I also use buy shipping via amazon for all orders !!!
Have opened a case, hope they get this sorted asap.
What a crap thing to wake up to lol !!!
Seller_nzd3XpaZpr8Gb
Glad we're not the only ones, we've had the exact same. Just started a separate thread here:
https://sellercentral-europe.amazon.com/seller-forums/discussions/t/1b9e1f9b-ed4e-45da-bbd6-43074356573e
Seller_QHJyNkagGiCWP
Me too, what a nightmare, gone from 100% to 76% not possible !!
I also use buy shipping via amazon for all orders !!!
enough things to worry about without having this as well.
Seller_zrSGc5plMkMRN
I'm glad it's not just me. I've contacted seller support and they've pass it onto a specialist team to look into.
