Set up vacation mode for your account during holidays

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News_Amazon

Set up vacation mode for your account during holidays

If you’re taking time off over the holiday season, set your account to vacation mode to avoid overlooking orders that could affect your performance.

This setting temporarily removes your seller-fulfilled listings from Amazon product detail pages and search results.

Note: Account Health Support (AHS) will be closed on January 1, 2023, but will be back on January 2, 2023 to help with any questions on your performance metrics or policy compliance.

For more information, go to Listing status for vacation, holidays and other absences.

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Seller_hf3WAIwfSX840

Decided to go on holiday this Christmas, the country we are travelling to has poor internet so only way to really use our phone will be wifi which is ok if we are in an area with free wifi, we are travelling around so that is unlikely.
My concern is this ‘Any buyer-seller message received while on holiday will still require a response in 24 hours.’ This could be a big problem and could set our account in bad standing.
Any thoughts for you guys

Shop Status and Holiday Settings

If you are preparing to go on holiday, or if you would like to temporarily remove your open listings from the Amazon stores, use this feature. Any buyer-seller message received while on holiday will still require a response in 24 hours.

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Seller_tRuvBEHDedp4q

Wouldn’t it be nice if you can schedule holiday settings like you can on eBay?

So today I can setup I am on holiday from 24th Dec to 3rd Jan and then not worry I must remember to set it on 23rd and take them off on the 3rd myself.

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Seller_9gxLEcl5fL4JO

Anyone else unable to access the holiday setting? when I go to select ‘Going on Holidays?’, it asks me to select which marketplace - go to the UK one and it says I am not authorised to access the page and to contact the administrator?

I am the administrator/main account user and I tried to add myself more setting options but nothing worked. We always used holiday settings for the past 8 years, this year we had to manually stop all listings to prevent issues over the week we were closed. :frowning:

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