Payment by Invoice issue
Has anyone else noticed that this weekend payment by invoice which are due are not showing as paid. We have contacted SS but as usual have just received standard cut & paste replies. It is not just 1 Order but in our case on February 9th there are over 20 of them not paid. We do not believe that none of these Buyers have paid.
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Seller_wJ5KrKyQiZmV1
Hi, I’ve noticed the same with a few of my items in the last few days and have queried it with Seller Support.
Basically people/companies can purchase from sellers and pay 30 days later, if they don’t then Amazon will reimburse us after 15 days which would make it 45 days after purchase.
As a small seller, this is a big problem for me as I have to pay for goods before I get paid by the buyer or Amazon.
Here is SS reply to my query:
Pay by Invoice allows qualified Amazon Business buyers to make purchases on the Amazon Marketplace and receive billing invoices for their orders. Business buyers who have access to Pay by Invoice have terms such as net 30 that determine when their invoices are due (30 days after bill date in case of net 30 ).
Business buyers also like to have a limited set of suppliers with which they transact. By offering an extensive selection and one source of billing for such Buyers, Amazon has made it possible for sellers to gain access to Buyers who may not have is transacted with them individually.
Selection from all sellers on Amazon is made available on Amazon Business to ensure the same growth opportunity for all sellers and the wide selection for Business Buyers.
Joining the Amazon Business Seller programme is not required but is a great way to tailor your offering to business buyers and grow your sales with these customers. Similarly, selection from all sellers registered on Amazon is also made available to business buyers eligible for Pay by Invoice to ensure the same benefits to buyers and sellers.
Amazon will credit sellers’ Selling on Amazon payment account when payment for the Invoice is received from the buyer. This may occur around the due date or even before the due date.
However, in case of late payments, rest assured as Amazon will assume the risk and pay the seller on the 15th day past the due date if the buyer has not paid by that time.
If you receive an invoiced order from an Amazon Business customer, the Balance amount on the Payments widget on the Seller Central homepage will include the invoiced order amount. You will also see a new Payment Summary page when navigating through Reports > Payments in the top navigation menu of Seller Central.
This summary page has details of the credit card and invoiced order balances. The payment reports are split between credit card and invoiced orders. In the Invoiced Orders section, the new Open Invoices view shows all invoice transactions that are pending.
The Invoice Due Date field indicates when the buyer is expected to pay the invoice. The Net Amount column shows the amount due to the seller after deducting all Amazon fees.
