Urgent! Amazon only gives a two-day appeal period.
Hi Spencer @Spencer_Amazon
Our ASIN passed the restricted product review on April 10th, but encountered it again on July 29th. This time, Amazon only gave us two days to appeal.
The reason is that Amazon no longer recognizes certification reports from non-designated organizations. All our previous reports have been invalidated, and we haven't received any notification requesting new reports from the foreign laboratory.
When we consulted with the relevant laboratory, they told us it would take at least a month to complete the certification process. However, Amazon only gave us two days to submit the new report.
This is extremely unfair and inhumane. If there are major changes, shouldn't we be informed in advance?
This has a significant impact on our ASIN links (monthly turnover is approximately £80,000, with 200-250 orders per night). Who would allow their ASIN to lose a month's worth of sales?
Case ID: 11001340072
Urgent! Amazon only gives a two-day appeal period.
Hi Spencer @Spencer_Amazon
Our ASIN passed the restricted product review on April 10th, but encountered it again on July 29th. This time, Amazon only gave us two days to appeal.
The reason is that Amazon no longer recognizes certification reports from non-designated organizations. All our previous reports have been invalidated, and we haven't received any notification requesting new reports from the foreign laboratory.
When we consulted with the relevant laboratory, they told us it would take at least a month to complete the certification process. However, Amazon only gave us two days to submit the new report.
This is extremely unfair and inhumane. If there are major changes, shouldn't we be informed in advance?
This has a significant impact on our ASIN links (monthly turnover is approximately £80,000, with 200-250 orders per night). Who would allow their ASIN to lose a month's worth of sales?
Case ID: 11001340072
1 reply
Spencer_Amazon
Hello @Seller_Jl0QHDp7ab1Ha,
I checked the case and saw there was an update.
We received your submission and we have started the process of reinstating the product detail page for the following ASINs:
ASIN: B0F32N33CQ
Let me know if this does not happen.
Regards, Spencer
