discussion. Hey everyone, hoping someone here has advice or has been in a similar situation. I know... rookie mistake.
I accidentally sent two FBA shipments to Amazon without printing FBA labels and without confirming the shipment in Seller Central. I got as far as the page that shows the warehouse address, and just... sent the parcels. So I don’t have a shipment ID or confirmation in my account.
Now the shipments have definitely been delivered—I’ve got clear photo proof, delivery confirmation, and even a signature from the receiving end. But when I contact Amazon support, they keep asking for the shipment ID... which I don’t have because I never finalized the process.
Has anyone dealt with this before? Any idea how I can escalate this or get Amazon to help locate these shipments without a shipment ID? I just want to make sure my inventory isn't lost in the void.
Any help or advice would be massively appreciated!