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Read onlyMy account is since January 2025 deactivated and requested multiple time to permantly close my account. But stll being chargd every month. How do I get help to close my German account and to stop charging per every month?
Hello @Seller_d6jN2A70NJHwI,
please note that you cannot close a deactivated account. If your account was deactivated, you first need to reactivate it, and then you can close it. Here the help page on how to close an account: Close your seller account. What was the reason for the deactivation?
Regarding the monthly fees, here the help page about Monthly subscription fee FAQ.
Best,
Emma