Vendor returns with no details or tracking

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_Yq0YPFNI70LxB

Vendor returns with no details or tracking

I have vendor returns marked as customer-damaged that lack tracking and don’t appear on the removal order reports.

where are these units?

24 views
2 replies
Tags:Fulfilment Centre, Warehouse
00
Reply
2 replies
user profile
TaylorR_Amazon

Hey @Seller_Yq0YPFNI70LxB, I would be happy to take a closer look at these returns. Do you see them in your FBA Customer Returns report? If you haven't done so already, I would recommend opening a case with Seller Support to inquire about these units. Let me know that case ID. Thank you!

00
Follow this discussion to be notified of new activity