Product dimensions do not go through
Hi. What if manufacturer provides size and dimensions, but Amazon do not accept these dimensions and size and keep saying it is incorrect. How to deal with that?
1 reply
Bryce_Amazon
Greetings @Seller_wC86H7kbE44QR,
Based on my understanding of your original post, is your inventory already in the FBA network but the measurements are different than what your manufacturer provided? In that case I would recommend requesting remeasurement:
Fees for FBA services, such as fulfillment fees and storage fees, are based on item package weight and dimensions. If you believe that the item package weight or dimensions associated with your FNSKU are incorrect, you can submit a request for a remeasurement. We will locate a unit belonging to your inventory and remeasure it in one of our fulfillment centers. Your FNSKU’s updated weight and dimensions will apply across all marketplaces within the region where we received your request.
You can request a remeasurement through the Remeasure FBA products and confirm fees widget. Locate the widget by typing “remeasure” into the search bar.
Let me know if you have additional questions!
- Bryce
