Seller_S3XhpjpIfOR5D
Can't charge restocking fee
Hello,
I am having an issue where I cannot charge a restocking fee for a particular return. It only allows us to refund up to 50% of the original order amount, but we want to charge them only a 20% restocking fee. I don’t know why some of my returns allow for the option of charging a restocking fee, while the others only allow for a “partial refund”. Please advise, thank you very much.
Regards,
FMS
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Seller_2sSWhvyZsq56v
You can bypass the seller central forms with an Adjustment file:
https://sellercentral.amazon.com/order-reports-and-feeds/feeds/adjustments#
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2 replies
Seller_2sSWhvyZsq56v
You can bypass the seller central forms with an Adjustment file:
https://sellercentral.amazon.com/order-reports-and-feeds/feeds/adjustments#
20
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