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Seller_ZQhRNmroyEsth

revenue is stuck at the same numbe

Hello has anyone else noticed that their revenue is stuck at the same number since the morning as well as units ordered? We have been getting orders since then however they are not adding.

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21 replies
Tags:Reporting
60
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user profile
Seller_ZQhRNmroyEsth

revenue is stuck at the same numbe

Hello has anyone else noticed that their revenue is stuck at the same number since the morning as well as units ordered? We have been getting orders since then however they are not adding.

Tags:Reporting
60
278 views
21 replies
Reply
21 replies
user profile
Seller_muWGPv0Y6PgOb

yes this is happening to us, I just posted about the same issue. I hope this is just a glitch in seller central and gets fixed asap

30
user profile
Seller_iKQQZWVDkA2s7

Me too, they're taking postage costs but not crediting my sales and as usual seller support just plead ignorance, drives me crazy how badly sellers are treated

10
user profile
Seller_TcSq4p9NRpgfK

have raised multiple issues with CS standard answers… everything is fine and they started teaching us how to check reports.. only been doing this for 12+ years 😂🤦‍♂️

30
user profile
Seller_mV5HwkIRQUzp7

Our revenue has updated this morning after buying shipping. Not sure if the orders we sent yesterday have been credited is there anyway to check and cross reference?

00
user profile
Seller_CszMeLyCnKpeE

Is this because deferred orders are not showing up? Thats whats happening to me. Last 16 orders are not showing up deferred and adding to account balance (and ive put account on holiday due to volume). Its never done this before

00
user profile
Seller_RAXEWLxQ2dbmN

My accounts are still not displaying yesterday's sales proceeds. I opened a case with Seller Support.

The auto bot replied stated:

You have an upcoming transfer scheduled: £0.00 on 4 December 2025.

Which is clearly wrong. I now await a reply from a human

00
user profile
Jameson_Amazon

Hi @Seller_ZQhRNmroyEsth, @Seller_VtKJWRIE2vBYL, @Seller_PV4i69eKWcSSx, @Seller_iKQQZWVDkA2s7, @Seller_KzFy77XsIOHz2, @Seller_qmUue40jh46Q8, @Seller_TcSq4p9NRpgfK, @Seller_wF4eeUMzknFNM, and @Seller_RAXEWLxQ2dbmN!

I appreciate you all reaching out about this! Just checking in here, have the numbers since been updated?

If you're still experiencing this issue, could you please share your Seller Support case IDs with me? That way I can take a further look into what may be going on here and determine the best path forward.

Thanks again,

Jameson

00
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user profile
Seller_ZQhRNmroyEsth

revenue is stuck at the same numbe

Hello has anyone else noticed that their revenue is stuck at the same number since the morning as well as units ordered? We have been getting orders since then however they are not adding.

278 views
21 replies
Tags:Reporting
60
Reply
user profile
Seller_ZQhRNmroyEsth

revenue is stuck at the same numbe

Hello has anyone else noticed that their revenue is stuck at the same number since the morning as well as units ordered? We have been getting orders since then however they are not adding.

Tags:Reporting
60
278 views
21 replies
Reply
user profile

revenue is stuck at the same numbe

by Seller_ZQhRNmroyEsth

Hello has anyone else noticed that their revenue is stuck at the same number since the morning as well as units ordered? We have been getting orders since then however they are not adding.

Tags:Reporting
60
278 views
21 replies
Reply
21 replies
21 replies
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user profile
Seller_muWGPv0Y6PgOb

yes this is happening to us, I just posted about the same issue. I hope this is just a glitch in seller central and gets fixed asap

30
user profile
Seller_iKQQZWVDkA2s7

Me too, they're taking postage costs but not crediting my sales and as usual seller support just plead ignorance, drives me crazy how badly sellers are treated

10
user profile
Seller_TcSq4p9NRpgfK

have raised multiple issues with CS standard answers… everything is fine and they started teaching us how to check reports.. only been doing this for 12+ years 😂🤦‍♂️

30
user profile
Seller_mV5HwkIRQUzp7

Our revenue has updated this morning after buying shipping. Not sure if the orders we sent yesterday have been credited is there anyway to check and cross reference?

00
user profile
Seller_CszMeLyCnKpeE

Is this because deferred orders are not showing up? Thats whats happening to me. Last 16 orders are not showing up deferred and adding to account balance (and ive put account on holiday due to volume). Its never done this before

00
user profile
Seller_RAXEWLxQ2dbmN

My accounts are still not displaying yesterday's sales proceeds. I opened a case with Seller Support.

The auto bot replied stated:

You have an upcoming transfer scheduled: £0.00 on 4 December 2025.

Which is clearly wrong. I now await a reply from a human

00
user profile
Jameson_Amazon

Hi @Seller_ZQhRNmroyEsth, @Seller_VtKJWRIE2vBYL, @Seller_PV4i69eKWcSSx, @Seller_iKQQZWVDkA2s7, @Seller_KzFy77XsIOHz2, @Seller_qmUue40jh46Q8, @Seller_TcSq4p9NRpgfK, @Seller_wF4eeUMzknFNM, and @Seller_RAXEWLxQ2dbmN!

I appreciate you all reaching out about this! Just checking in here, have the numbers since been updated?

If you're still experiencing this issue, could you please share your Seller Support case IDs with me? That way I can take a further look into what may be going on here and determine the best path forward.

Thanks again,

Jameson

00
Follow this discussion to be notified of new activity
user profile
Seller_muWGPv0Y6PgOb

yes this is happening to us, I just posted about the same issue. I hope this is just a glitch in seller central and gets fixed asap

30
user profile
Seller_muWGPv0Y6PgOb

yes this is happening to us, I just posted about the same issue. I hope this is just a glitch in seller central and gets fixed asap

30
Reply
user profile
Seller_iKQQZWVDkA2s7

Me too, they're taking postage costs but not crediting my sales and as usual seller support just plead ignorance, drives me crazy how badly sellers are treated

10
user profile
Seller_iKQQZWVDkA2s7

Me too, they're taking postage costs but not crediting my sales and as usual seller support just plead ignorance, drives me crazy how badly sellers are treated

10
Reply
user profile
Seller_TcSq4p9NRpgfK

have raised multiple issues with CS standard answers… everything is fine and they started teaching us how to check reports.. only been doing this for 12+ years 😂🤦‍♂️

30
user profile
Seller_TcSq4p9NRpgfK

have raised multiple issues with CS standard answers… everything is fine and they started teaching us how to check reports.. only been doing this for 12+ years 😂🤦‍♂️

30
Reply
user profile
Seller_mV5HwkIRQUzp7

Our revenue has updated this morning after buying shipping. Not sure if the orders we sent yesterday have been credited is there anyway to check and cross reference?

00
user profile
Seller_mV5HwkIRQUzp7

Our revenue has updated this morning after buying shipping. Not sure if the orders we sent yesterday have been credited is there anyway to check and cross reference?

00
Reply
user profile
Seller_CszMeLyCnKpeE

Is this because deferred orders are not showing up? Thats whats happening to me. Last 16 orders are not showing up deferred and adding to account balance (and ive put account on holiday due to volume). Its never done this before

00
user profile
Seller_CszMeLyCnKpeE

Is this because deferred orders are not showing up? Thats whats happening to me. Last 16 orders are not showing up deferred and adding to account balance (and ive put account on holiday due to volume). Its never done this before

00
Reply
user profile
Seller_RAXEWLxQ2dbmN

My accounts are still not displaying yesterday's sales proceeds. I opened a case with Seller Support.

The auto bot replied stated:

You have an upcoming transfer scheduled: £0.00 on 4 December 2025.

Which is clearly wrong. I now await a reply from a human

00
user profile
Seller_RAXEWLxQ2dbmN

My accounts are still not displaying yesterday's sales proceeds. I opened a case with Seller Support.

The auto bot replied stated:

You have an upcoming transfer scheduled: £0.00 on 4 December 2025.

Which is clearly wrong. I now await a reply from a human

00
Reply
user profile
Jameson_Amazon

Hi @Seller_ZQhRNmroyEsth, @Seller_VtKJWRIE2vBYL, @Seller_PV4i69eKWcSSx, @Seller_iKQQZWVDkA2s7, @Seller_KzFy77XsIOHz2, @Seller_qmUue40jh46Q8, @Seller_TcSq4p9NRpgfK, @Seller_wF4eeUMzknFNM, and @Seller_RAXEWLxQ2dbmN!

I appreciate you all reaching out about this! Just checking in here, have the numbers since been updated?

If you're still experiencing this issue, could you please share your Seller Support case IDs with me? That way I can take a further look into what may be going on here and determine the best path forward.

Thanks again,

Jameson

00
user profile
Jameson_Amazon

Hi @Seller_ZQhRNmroyEsth, @Seller_VtKJWRIE2vBYL, @Seller_PV4i69eKWcSSx, @Seller_iKQQZWVDkA2s7, @Seller_KzFy77XsIOHz2, @Seller_qmUue40jh46Q8, @Seller_TcSq4p9NRpgfK, @Seller_wF4eeUMzknFNM, and @Seller_RAXEWLxQ2dbmN!

I appreciate you all reaching out about this! Just checking in here, have the numbers since been updated?

If you're still experiencing this issue, could you please share your Seller Support case IDs with me? That way I can take a further look into what may be going on here and determine the best path forward.

Thanks again,

Jameson

00
Reply
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