RM Tracked 24 SSA now showing 5 days delivery from England to Northern Ireland
Anyone else noticed this? A T24 parcel dispatched on Monday 20th July from England to most of urban mainland England/Wales/Scotland shows an estimated delivery date of Tuesday 21st, but England to Northern Ireland is showing an estimated delivery date of Saturday 25th.
Typically, it would only ever show 2 days (Wednesday 22nd), unless there were padding added.
Other areas which normally show 2 days (e.g. the Scottish Highlands) are still showing 2 days.
I checked on the stores of a few forum regulars I know to use the same settings/service, and it seems to be across the board rather than just my account. I don't know if it is affecting more than just Tracked 24 and SSA.
I'm not aware of any issues with RM in NI or anything else (e.g. weather) that should affect Northern Ireland as a whole. Monday 13th July was a bank holiday, but any disruption from that shouldn't have affected them so much and for so long.
RM Tracked 24 SSA now showing 5 days delivery from England to Northern Ireland
Anyone else noticed this? A T24 parcel dispatched on Monday 20th July from England to most of urban mainland England/Wales/Scotland shows an estimated delivery date of Tuesday 21st, but England to Northern Ireland is showing an estimated delivery date of Saturday 25th.
Typically, it would only ever show 2 days (Wednesday 22nd), unless there were padding added.
Other areas which normally show 2 days (e.g. the Scottish Highlands) are still showing 2 days.
I checked on the stores of a few forum regulars I know to use the same settings/service, and it seems to be across the board rather than just my account. I don't know if it is affecting more than just Tracked 24 and SSA.
I'm not aware of any issues with RM in NI or anything else (e.g. weather) that should affect Northern Ireland as a whole. Monday 13th July was a bank holiday, but any disruption from that shouldn't have affected them so much and for so long.
3 replies
Seller_UdCB3aWxjRwo9
we send regularly to NI always with T24 and know the past month they’re taking an average 3-5 days to deliver. It’s rarely next day so I think it’s SSA doing its thing it’s meant to do and calculating the average delivery time and adjusting
Roberto_Amazon
Hello there! @Seller_8bXb7DV5LHlkO
Thanks for flagging this. As a first step it is recommended to contact Seller Support with specific details about the affected routes and delivery estimates. If the issue is not resolved, create a post and include the case ID details so we can look into it further.
- Roberto
